Shipping policy
Shipping Policy
Last updated: January 6, 2026
At CROSIAX, we aim to deliver your order safely and as quickly as possible. Below you’ll find details about our shipping process.
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Order Processing
All orders are processed within 1–2 business days (Monday to Friday).
Once your order has been processed, you will receive a shipping confirmation email with your order details.
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Estimated Delivery Time
Estimated shipping time: 5–10 business days, depending on your location and current logistics conditions.
Estimated total delivery time:
6–12 business days (processing + shipping)
Delivery times are estimates and may vary during high-demand periods, promotions, or holidays.
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Shipping Coverage
We ship to the regions available at checkout. Shipping times may be slightly extended during periods of high order volume.
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Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your delivery at any time.
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Important Notes
• Please ensure your shipping address is accurate and complete.
• CROSIAX is not responsible for delays caused by incorrect or incomplete addresses.
• We are not responsible for delays caused by carriers, customs, or external logistical issues, but we will keep you informed whenever possible.
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Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 s.reyes.creativo@gmail.com
We’re happy to help.